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Hotel, Restaurant, Finance, Bar

Expediting purchase-request approvals via mobile in multi-outlet beach resort

When it comes to approving hundreds of Purchase Requests on a daily basis from multiple outlets and teams across a busy resort, there's no room for bottlenecks. The Sofitel Bali Nusa Dua Beach Resort needed a fast new solution to help them consolidate orders, streamline workflows and expedite their approval processes.

Sofitel Bali Nusa Dua Beach Resort

About the client

A stunning  5-star beachfront hotel, the Sofitel Bali Nusa Dua Beach Resort is one of 120 properties in Sofitel Hotels & Resorts portfolio. Boasting 413 exquisite rooms, including 39 suites and villas, the resort also offers three restaurants and two bars and exudes authentic Balinese charm.

Contact Person

Nila Permata Sari

Company

Sofitel

Users

50+

Locations

120 hotels in 49 countries

Bringing transparency to approval processes with FutureLog

Challenge

  • High volume of Purchase Requests causing bottlenecks in the approval process
  • Lack of mobile app, limiting teams to working only on desktop devices 
  • Inability to delegate tasks to deputy team members, resulting in delays
  • Difficulty adding supporting documents and notes when processing transactions

Transition from legacy solution, training and supplier onboarding

Procedure

  • Collection and import of all legacy data into the FutureLog environment to ensure disruption-free transition
  • On-site training of team in Bahasa Indonesian on efficient desktop and native mobile app usage
  • Set-up of approval trees and permissions for streamlined workflows and transparent audit trails
  • Close monitoring and support throughout first month-end closing procedures and beyond 

Approvals While On-The-Go

Using FutureLog's native mobile app to process Purchase Requests quickly and efficiently

Improved Team Communication

Easily add notes and documents to workflows for smooth, efficient communication amongst teams

Deputy Delegation Made Easy

Simple assignment of deputies to continue the approval process in the absence of team members

A mobile-first approach to streamlining approvals

Our Solutions

  • Thorough, comprehensive reporting, with all information in one place for accurate, data-driven decision-making
  • Fast communication amongst teams and approval hierarchy, with simple edits and easy addition of comments
  • Clear, trackable transparency across all transactions and approval activity
  • No more data siloes; access to a consolidated overview of all products, orders and transactions in one place

Our Ordering Module

What our customer says

Using FutureLog's native mobile app has been a game-changer for our team. Being able to approve a high volume of approval requests while on-the-go has eliminated any bottlenecks, making for a much faster and more streamlined experience.

OUR APP: Procure-to-pay while on the go!

From placing orders and managing recipes to approving invoices and viewing reports, with FutureLog’s native mobile app you’ll have all the power and automation of our P2P web solutions conveniently at your fingertips. Whether you’re online or offline, you can stay in control.