Jochen Gaßner has been appointed Chief Operating Officer (COO) at FutureLog
FutureLog, the leading provider of innovative cloud-based procure-to-pay solutions for the hospitality industry, is pleased to announce the appointment of Mr. Jochen Gaßner as its new Chief Operating Officer (COO).
Switzerland—(June 5, 2024)—FutureLog, the leading provider of innovative cloud-based procure-to-pay solutions for the hospitality industry, is pleased to announce the appointment of Mr. Jochen Gaßner as its new Chief Operating Officer (COO). With a distinguished background spanning various leadership roles and industries, he brings a wealth of expertise in driving strategic growth and operational excellence.
Mr. Gaßner will hold his position in Böblingen, but his contributions will not be restricted to this locale. In addition to his role as COO, where he will be responsible for the company's global operations, he will also serve as Vice President of Operations Europe, where he will oversee FutureLog Europe GmbH and FutureLog France SAS. He will also be a valuable member of the company's Executive Committee.
"Driven by our unwavering dedication to innovation and a steadfast determination to deliver solutions that prioritise the needs of our customers, FutureLog has been forging a path of transformative change since our inception in 1999”, explains Frank Dierberger, FutureLog CEO. “Jochen is a transformative business leader, delivering measurable results and inspiring our customers and team with his passion for sales, service, digitalisation, and improving the customer experience. I am confident that he will make a tremendous impact on our long-term success, and that of our customers, in his new role as COO.”
Guided by a commitment to quality, efficiency, and continuous improvement, Mr. Gaßner will spearhead the development of a long-term operational strategy. His objective will be to establish consistent standards for the organisational structures, processes, and systems. He will also contribute to the growth of FutureLog’s global teams by fostering a culture focused around customer success. Under his leadership, employees will be guided to continue delivering world-class customer experiences.
Mr. Gaßner’s impressive career spans over two decades, during which time he has held leadership roles in customer service, product management, and operations across multiple industries. He has also served as an advisory board member, moderator, speaker, and university lecturer.
"Joining FutureLog's vibrant team is a great honour, especially with the company's escalating momentum within the hospitality industry," adds Jochen. "I look forward to applying my expertise and insights to unlock new opportunities as we write the next chapter of our growth. As COO, I am excited to turn my focus to implementing strategies that enable us to meet and exceed customer expectations on every level.”